Shipping Policy

Shipping Policy

At Willow Botanicals, we are committed to delivering your orders promptly and safely.

Processing Time

Orders are typically processed within 1-3 business days (excluding weekends and holidays). You will receive a confirmation email once your order has shipped.

Shipping Methods

We offer several shipping options at checkout, including standard and expedited shipping. Shipping costs are calculated based on your location and the weight of your order.

Delivery Times

Standard shipping typically takes 5-7 business days. Expedited shipping takes 2-3 business days. Please note that delivery times are estimates and not guaranteed.

International Shipping

We currently ship within the United States. International shipping may be available upon request.

Tracking

Once your order ships, you will receive a tracking number via email so you can monitor your package's progress.

Issues with Delivery

If your order is lost, damaged, or delayed, please contact us immediately so we can resolve the issue.